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Our reviews
(242 Reviews)
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Roger James Stuber
December 20, 2024
December 20, 2024
GREAT!
Millie Hartviksen
December 13, 2024
December 13, 2024
I gave a low rating due to an unfair practice. We have picked up or dined in at this location for over 30 years. We have always throughly enjoyed their Chinese dishes and would rate them among the best in the city.
We recently decided to order online as we were driving and realized we could easily stop and pick up on our way home.
Once there, my husband proceeded to pick up our order and was surprised to find they would NOT honour their 10% off for pickup and 5% off for cash. This amounted to $12 on our order - quite significant.
When asked why, the staff member says catch you next time - they don’t honour online orders. You have to call in.
No where on their website does it say this!!
Also, how will he remember he owes us $12 next time? There was no effort made to record this.
We were also disappointed to find the food quality has dropped as we found the ginger beef was somewhat dried out. It seems to have been sitting a while.
Everything else was fine and tasted delicious.
It will be a while before we go back…
We recently decided to order online as we were driving and realized we could easily stop and pick up on our way home.
Once there, my husband proceeded to pick up our order and was surprised to find they would NOT honour their 10% off for pickup and 5% off for cash. This amounted to $12 on our order - quite significant.
When asked why, the staff member says catch you next time - they don’t honour online orders. You have to call in.
No where on their website does it say this!!
Also, how will he remember he owes us $12 next time? There was no effort made to record this.
We were also disappointed to find the food quality has dropped as we found the ginger beef was somewhat dried out. It seems to have been sitting a while.
Everything else was fine and tasted delicious.
It will be a while before we go back…
Jf Tremblay
December 04, 2024
December 04, 2024
Very good overall experience. Wel’ll do it again.
Vaughn
November 24, 2024
November 24, 2024
It was ok. No negative comments but definitely could have had more flavour.
Terry Mcguire
November 24, 2024
November 24, 2024
Found food less savoury than previously
Jeff Newman
November 22, 2024
November 22, 2024
Great meal. Food was hot, delicious and our order was ready quickly.
Louise
November 20, 2024
November 20, 2024
We have ordered couple times with this restaurant and had zero problem, but tonight was OK. The fried rice was mushy. The ginger chicken was soggy. And we ordered beef chow mein ..the picture showed that it was Shanghai but we thought oh maybe that’s new …turns out it was chow mein and there was very little beef and veggies on top but lots of noodles and not much flavour.
Darren
November 18, 2024
November 18, 2024
Great food; great service.
Steven Bartel
November 17, 2024
November 17, 2024
Ver good
Joanne Ireland
November 16, 2024
November 16, 2024
This was the first time I ordered from signature Palace and I was not disappointed. The food was fresh hot and tasted fabulous. The order was ready on time for pickup and the staff was friendly. I will definitely order from signature Palace in the future.